Every month ReEmployAbility recognizes a team member who goes above and beyond to “CARE” for our customers. Rea the CARE Bear travels from winner to winner and is a prestigious award in the ReEmployAbility office.
This month’s Rea CARE Bear Award goes to an exceptional Operations Transition2Work Associate II, Brittany Fellows!
Brittany has emerged as a ReEmployAbility subject matter expert who consistently shares her knowledge and expertise to help others learn and to help our business grow. Whether it’s helping an internal or external customer, she is a pleasure to work with and is always willing to assist a client or colleague. She is very thorough and will ask questions, review details, and go the extra mile to ensure accuracy for every file.
She has been instrumental in assisting clients with the special instructions that they require to be listed on letters and other documentation for our injured workers. After one particular client was assisted by Brittany, the client responded in part, “I cannot begin to explain what a difference this makes for me.”
Brittany has been with the operations department since she joined ReEmployAbility over a year ago. We know she’ll continue to be an exceptional part of ReEmployAbility.
Rea the Care Bear is awarded by our Client Services Managers once a month to an employee who consistently provides exemplary customer service and continually goes above-and-beyond to meet our customers’ needs.
To us, our customers include all the people we serve: injured workers, claims professionals, not-for-profit partners, and our fellow employees. We believe every day and every interaction is a chance to “Make Their Day!”