At ReEmployAbility, we recognize that the successful growth of our company is the direct result of our amazing team and their unsurpassed commitment to providing the best customer service to our clients.
We are delighted and honored to recognize an employee who has achieved a very important milestone with our company. For the past five years, we have been blessed to have such a wonderful and dedicated member of the team in Client Services Manager Kristy Needham.
Kristy holds a bachelor’s degree in Integrated Marketing from Abilene Christian University and when she joined the team in 2012, she brought with her over eight years of public relations experience.
Her vast experience in public relations has enabled her to recognize and handle any client services issue with grace. She has held many roles within the company, beginning as a Placement Coordinator, and shows no signs of slowing down. In 2014, she became our first Client Services Manager and helped successfully develop the role as it eventually cultivated into the Client Services Department.
Due to her former husband serving in the military, she has moved 19 times as an adult. Her last move led her to South Carolina. Though our headquarters are located in Tampa, FL, she is such an asset that she now works remotely.
We sat down with Kristy to talk about her experiences at ReEmployAbility and to give our readers an opportunity to get to know her a little better.
Q: What has been your favorite part about working at ReEmployAbility?
A: I love traveling and meeting with our clients one-on-one. One of my favorite parts of the job is being able to convey what we do and how our program benefits them. We have a great program, and the numbers always back us up. I love the intimate communication and having the ability to solve their problems. If they are frustrated with something that has happened, I love being able to solve that issue and know that our service is the right fit for them and all of the benefits it provides.
Q: How would you describe the corporate culture?
A: I appreciate that our team is a family and that everyone is encouraging and kind. I have been with the company through some of the best and also some of the hardest times of my life. I have really relied on our team for support and their kindness and I have found some of my best friends here.
Q: You have moved 19 times in your “adult life,” what is your favorite place you have lived?
A: Honestly, my favorite location is wherever I am at that moment. There is good and bad in every place and you just have to focus on the good of where you’re at. There’s no sense in wanting to be somewhere where you’re not.
Q: What is something that would surprise people to know about you?
A: I am a pretty open book. Everyone knows I love spending time with my kids and hiking. We did do one thing this summer that maybe not a lot of people know about. I work with a local non-profit organization called Lucky Pup Rescue. This summer my boys and I fostered two Boston Terrier/Pitbull mixed pups named Maple and Ashe. We were able to adopt out Ashe, but still have Maple. Our responsibilities include collecting donations, handling home visits and applications, and getting the pups to and from their vet appointments.
Q: Is there anything else you would like to add?
A: I am just so very appreciative to Deb and Frances for the opportunities they have given me during my time here. I really love our team and have never worked with a team that cares so much for each other. That’s very unique. Our team is genuinely trying for the success of the whole; for the success of the others, not just their own.