Each day, more and more employers are turning to Transition2Work to help meet their company’s Return-to-Work challenges. This year alone, more than one thousand new employers will begin utilizing our programs to provide alternative transitional duty.
We’re dedicated to proactive communication, responsive service, and exceeding our client’s expectations every day. It warms our hearts when we receive great feedback from the employers, carriers, injured workers, and nonprofits we serve. With so much growth in the popularity of our programs, we thought it was time to take additional steps to make sure we are providing our clients with every possible resource they need. To serve our customers even better, we have added a Client Services Department.
The Client Services Department is comprised of Client Services Managers, Kristy, Corie, and Debi, and Client Services Representative, Sherri. Each member of the team has been with our company for years, has experience placing injured workers with our nonprofit partners, and is an expert in our services.
Our Vice President of Sales, Kelly Lawless, oversees the team. They serve as the first point of contact to introduce our company’s Return-to-Work services to new clients and provide consultation and support to employers as they implement programs. This team also helps support our existing clients. By working closely with our Account Executives, they build and maintain strong relationships, provide ongoing education and support, and quality assurance. The Client Services Department is available by phone, email, and even online chat to answer any questions or concerns our partners may have. The addition of the department allows us to enhance the already great experience our customers have come to expect. It’s one more way we can assure our partners that we are dedicated to providing outstanding service!