This month’s Rea CARE Bear Award enthusiastically goes to Carlie Meadows!
Carlie has consistently done an exceptional job communicating with our internal and external clients with grace, compassion and special care. Her empathy for others shines through in all her written and verbal communications. Because of her efforts, one of our long-term clients requested that she be designated as their Placement Coordinator for all of their files.
The Client Services team has witnessed Carlie coaching her peers and sharing her skills with the same care and compassion she provides our customers.
“Carlie truly makes a great impression on all who have daily interactions with her,” said Client Services Manager Lise Jalbert. “She exemplifies the quality customer service we provide and helps impress our customers every day.”
Rea the Care Bear is awarded by our Client Services Managers once a month to an employee who consistently provides exemplary customer service and continually goes above-and-beyond to meet our customers’ needs.
To us, our customers include all the people we serve: injured workers, claims professionals, not-for-profit partners, and our fellow employees. We believe every day and every interaction is a chance to “Make Their Day!”